 | Shipping
Siambanknote.com operates from Thailand. All ordering will be shipped within 48 hours of receipt of payment. You will be notified via email of any back orders, or other delays in shipping your order. We use Thaipost (Thai postal services) to deliver the registered packages to our customers via normal air mail. They normally take 8-10 working days to reach their destination. If you do not receive your packages within this time frame, please contact us at shop@siambanknote.com.
|  | Returns
If you received a damaged, defective, or incorrect product, please return it within 10 days from the time you received the product. we will promptly send you a replacement after you have returned the damaged, defective or incorrect product. Any damages or alterations caused by the customer are not eligible for replacements, returns or exchanges. Please note the following conditions on all returns:
- We charge 10% of the cost of the returned item for administration costs, unless the item is returned due to a defective or sub-quality issue or because of an error on our part.
- Goods returned must be in original condition.
- We do not pay for postage on returns.
- We will offer you an alternative or fully refund you if we are not able to replace the items like-for-like.
Please send an email to shop@siambanknote.com specifying the problem and send the item(s) in carefully packed in the original packaging back to us at:-
71/10 M.1 Khun Keaw, Nakonchaisri,
NakonPatom,
Thailand 73120
Remember to include your name and the order number. |
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